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SimpleERP

FAQ

Frequently asked questions

Twenty questions owners and accountants ask before they start, answered directly. If yours is not here, ask us.

In short

SimpleERP is ERP software for small businesses with invoicing, stock, books, CRM, HR and payroll on one ledger, free for 7 days and then one price per user in your currency. It does not file tax returns or send e-invoices yet.

01 of 05

Getting started

Is SimpleERP free to start?

Yes, for 7 days. Sign up with your name, email and a password; no card is needed, and every module is included. After the trial, Premium is USD 50 per user per month or the fixed equivalent in your currency (In India, ₹4,400 per user per month), activated when you request it from Settings › Plan & billing (or contact us) with the number of users; we confirm by email within one working day. See pricing.

What do I need to sign up?

Your name, your email and a password. No card is needed. After sign-up, one screen asks for the business name, your country and your tax number if you are registered. Accounts, your country's tax rates, currency, units, roles and invoice numbering are set up for you.

How long does setup take?

Setup is built to reach a working dashboard in under three minutes. Your first invoice can go out within ten: add a customer and a product, then bill. Bringing in your full product list, opening stock and opening balances takes longer, and most businesses do it over their first week.

Does it work on a phone?

Yes. SimpleERP is a web app and every screen works on a 360 px phone, with nothing to install. Attendance, leave, expense claims, approvals and recording payments are designed to be done from a phone, and on a desktop the same login gives you keyboard-first billing.

02 of 05

Tax & your country

Does it handle VAT, GST and sales tax correctly?

Yes, as your country charges it. When you create the business, SimpleERP seeds the tax name, the usual rates, the tax number label and the invoice title for your country. Each line carries its rate, overseas and exempt customers are billed without tax, and a tax summary by rate shows what you owe. In India, it also works out CGST and SGST or IGST from the place of supply.

Does SimpleERP file tax returns?

No. SimpleERP prepares what filing needs: sales and purchase registers and a tax summary by rate, with output tax, input tax and the net payable for the period. All of them export to CSV. Filing with your tax authority stays with you or your accountant, as it does with most small business software.

What about e-invoicing?

Not yet. SimpleERP does not connect to any government e-invoicing or real-time reporting system today. Your invoices carry your tax number, the customer's tax number where you have it, the tax on each line and the totals by rate, and the registers export to CSV for whoever files your returns.

Is it set up for my country's financial year and formats?

Yes. The country you pick sets the currency, the financial year, the date format and number grouping, the working week, the leave types and the payroll components, and document numbers carry the fiscal year. You can change the defaults in settings before your first documents are posted. Any country can sign up; prices show in your currency.

03 of 05

Modules

Is it an ERP or accounting software?

Both. SimpleERP keeps a complete double-entry ledger with trial balance, P&L, balance sheet and tax registers, so it does what accounting software does. Sales, purchase, inventory, CRM, HR, payroll, manufacturing, expenses and assets run on the same records, which is what makes it an ERP.

Which modules are included?

Thirteen, all included: invoicing, payments and receivables, CRM, purchase, inventory, manufacturing, accounting, reports and dashboard, expenses, fixed assets, HR with attendance and leave, payroll, and team, roles and settings. They share one set of customers, suppliers and products and one ledger.

Can I import my products and customers?

Yes. Settings → Import data reads Zoho Books exports and spreadsheets, including the lists QuickBooks and Xero export, and brings in accounts, customers, suppliers, products with opening stock, opening balances, unpaid invoices and bills, and employees. Every file is checked before anything is written, and an import can be undone. See the help centre.

Does it handle multiple branches and warehouses?

Yes, and it stays hidden until you need it. Each branch can have its own tax number, address and warehouse; documents share one number series per document type and record their branch, and stock moves between warehouses by transfer. The books stay as one set for the business. A one-location business never has to open these settings. See multi-branch business.

04 of 05

Team & roles

Do you charge per user?

Yes. After the 7-day trial, Premium is USD 50 per user per month or the fixed equivalent in your currency (In India, ₹4,400 per user per month), counted on active members: everyone who signs in with a role, including the owner. Pending invitations and suspended members are not charged. Invite your accountant, salespeople and store staff by email; see pricing for the full picture.

Which roles can I give my team?

Seven system roles come ready: Owner, Admin, Accountant, Sales, Purchase & Inventory, HR Manager and Employee self-service. Need something different? Duplicate a role and adjust its view, manage and approve permissions. The sidebar only shows what a role can open, and every permission is checked on the server too.

Can my accountant use it?

Yes. Invite your accountant by email with the Accountant role; they count as one user. They get journals, bank and cash registers with reconciliation, the trial balance, P&L, balance sheet, tax summary and the lock date, and can export any report or register to CSV for their own tools.

Can employees see their own payslips and leave?

Yes. Link an employee to a login and they get self-service on their phone: mark attendance, request leave and see balances, read payslips and submit expense claims with receipt photos. They see only their own records. Managers approve leave and claims from the same app.

05 of 05

Data & security

How is my business's data kept separate?

By the database itself. Every query runs as a restricted database role, and PostgreSQL row-level security only returns rows that belong to the business you are signed in to. A bug in a screen cannot show another business's data. Read more on the security page.

Can a posted invoice be changed or deleted?

No. Once posted, an invoice, bill, payment or journal is frozen by the database. To correct one, cancel it, which writes a reversal, and raise a new document. Nothing posted is ever deleted, and once you set a lock date nothing can be posted on or before it.

Is there an audit trail?

Yes. Database triggers record who changed what and when on documents and masters such as customers, products, roles and settings. Owners can read the audit log in Settings and filter it by person, table and date, and every document shows its own history.

Can I export my data?

Yes. Every report exports to CSV that opens in Excel or Google Sheets, including the sales and purchase registers, the tax summary and the payroll register, and so do the product list, stock and the account ledger. Settings exports members, roles, branches, tax rates, the chart of accounts and the audit log. Invoices and payslips print as A4 or PDF.

Still have a question?

Ask us directly, or start the free trial and see for yourself. No card needed.